Terms of service

Last updated: 17 August 2026

This website is operated by THE SERAPHIM STORE & MEDSPA, trading as Seraphim Beauty. By using our website, purchasing a product, or booking a service, you agree to these terms and our Privacy, Shipping, and Returns policies.

Orders and payments

All orders are subject to availability and confirmation. We may cancel an order because of incorrect information, unavailable products, unsuccessful payment, suspected fraud, or delivery restrictions. Prepaid cancelled orders will be refunded.

Prices are displayed in Ghana cedis. Applicable delivery charges will be shown at checkout.

Products and delivery

We make reasonable efforts to present accurate descriptions, prices, and images. Colours and appearance may vary slightly because of lighting, photography, and device displays.

Delivery, returns, exchanges, and refunds are governed by our Shipping and Returns policies.

Medspa services

Website information is for general guidance and is not medical advice. Treatment results vary, and suitability must be determined through an appropriate consultation.

Customers must provide accurate information that may affect treatment safety. We may postpone or decline treatment for health, safety, professional, or legal reasons.

Appointment deposits, cancellations, and late arrivals are subject to the terms provided when booking.

Website use

You may not misuse the website, attempt fraud, interfere with its operation, or copy our branding, photographs, videos, or written content without permission.

Liability

We are not responsible for reasonable delays, website interruptions, third-party failures, or events outside our control. Nothing in these terms limits any legal right or liability that cannot lawfully be excluded.

These terms are governed by the laws of Ghana.

Contact

THE SERAPHIM STORE & MEDSPA
1 Carrot Avenue, East Legon, Accra, Ghana
Calls & WhatsApp: +233 55 791 4704
Email: info@theseraphimstore.com