Help and FAQ
How can I contact the Seraphim store?
Please reach out to us via email at firstname.lastname@example.org and via text/Whatsapp at +233 557 914 704. You may also use our contact form.
When will I receive my order?
Standard orders over GHC 500 are fulfilled and delivered on average by the next business day for free. For purchases under GHC 500, a charge of GHC 30 will be charged for delivery within the next business day timeframe.
Expedited deliveries are fulfilled and delivered same day (if order is placed before 2pm on a business day) for GHC 45.
How can I place an order?
Orders are placed directly on our website. Go to Shop. Alternatively you may visit our shop in East Legon, Accra near A&C Mall. The address is 27 Otele Avenue, Accra, which is searchable on Google Maps.
How do I pay for my purchase?
We accept major credit cards and Mobile Money. Cash on delivery and point of sale payments are also possible.
Can I search for specific brands or products?
Yes. Take advantage of our search function.