Help and FAQ



How can I contact the Seraphim store?

Please reach out to us via email at info@theseraphimstore.com and via text/Whatsapp at +233 557 914 704.  You may also use our contact form.



When will I receive my order?

Standard orders over GHC 500 are fulfilled and delivered on average by the next business day for free. For purchases under GHC 500, a charge of GHC 20 will be charged for delivery within the next business day timeframe.

Expedited deliveries are fulfilled and delivered same day (if order is placed before 2pm on a business day) for GHC 40.


How can I place an order?

Orders are placed directly on our website. Go to Shop. Alternatively you may visit our shop in East Legon, Accra near A&C Mall. The address is 27 Otele Avenue, Accra, which is searchable on Google Maps. 



How do I pay for my purchase?

We accept major credit cards and Mobile Money. Cash on delivery and point of sale payments are also possible.

 

Can I search for specific brands or products?

Yes. Take advantage of our search function.