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Policies

Return Policy

We hope you are happy with your purchase. We generally do not accept any returns, but will consider exchanges for an alternate item or for store credit on a case by case basis.

If you are dissatisfied with your purchase due to a damaged item or a wrong shade/color, please email customer service at info@theseraphimstore.com or text/Whatsapp our customer service number at 0557914704 within 3 days of receiving your purchase.

After receiving your request and inspecting the condition of your item, we will get back to you concerning the status of your request within 2-3 days.

Sale items are FINAL after purchase and cannot be exchanged.

If you have any questions, please contact us at via email, Whatsapp or text as described above.

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